Cancelation Policy

We understand that sometimes schedule adjustments are necessary; therefore, we respectfully require 48 hours notice for cancellations or changes to the service scheduled. If you cancel your appointment within less than 24 hours notice, you will be charged for 50% the cost of the service scheduled. Same day cancellations (which are considered 12 hours or less from the appointment time) will be charged 100% the cost of the service scheduled, no exceptions. Should this happen more than once, it will prohibit you from scheduling future appointments with us.

Thank you for your understanding. 

No Call / No Shows

Please note that in the event that you do not show up on your scheduled date and time of your appointment, you will be charged 100% the cost of the service scheduled. No refunds will be given and no exceptions made.

Lateness

Here at Hairfectionist we have a 10 minute lateness policy. If you are running late, please text us to let us know. Should you arrive beyond 10 minutes late, you may have to forfeit your appointment completely and you will be charged 100% the cost of the services scheduled. Should this happen more than once, it will prohibit you from scheduling future services.

3 Strikes Late Policy

We operate on a three-striks policy, therefore if tardiness occurs two or more times, regrettably, I won't be able to book future appointments or provide services. I value our professional relationshio and your time, and I belive this policy ensures a fair and consistent experience for all clients.